Ola launched a contactless parcel delivery service in Australia. Through it, Ola users can transport parcels or alcohol to friends and family who are in isolation or are physical distancing. Ola is also working with businesses to help them transport goods to their own customers. This helps ensure the financial viability of driver-partners using the Ola platform. Only drivers who are vetted by Ola ANZ are eligible to do delivery. All registered drivers who are approved have to ensure minimal contact with the packages, deliver alcohol in line with responsible service of alcohol guidelines and use appropriate hygiene and food handling practices. When it comes to pick-ups, drivers are encouraged to stay in their vehicles while the customer places the goods in their boot. And when delivering, drivers will open the boot for the recipient to retrieve.