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Beijing Metro Reservation Service
Purpose
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Type
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About this initiative
In an effort to reduce passenger load on Beijing Metro system during COVID-19 outbreak, Beijing Transport Institute implemented a novel Beijing Metro Reservation System. Through this in-app system, passenger load was reduced by 50% while reducing queues at the entrance of Metro stations, avoiding clustering and reducing wait time. In 40 days over 93,000 passengers made a reservation during morning peak hour.
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