Introduction of in-app AI-based biosafety features for enhancing rider and driver safety in Mexico

Prior to enabling ride requests’ access, DiDi required drivers to take a facial photo to verify that they are wearing a mask and therefore abide to the company’s new biosafety regulation. This is a newly introduced in-app AI biosafety solution for COVID-19. Additionally, drivers are requested to upload a short video to verify that they have disinfected their car. DiDi further offered 1.5 million reimbursements for face masks purchased by drivers operating on its platform. In Mexico, the program operates in 30 cities including Mexico City, Guadalajara and Monterrey.