To ensure bicycle-share remains accessible for those making essential trips during COVID-19, Lyft, which operates the Citi Bike, worked with City of New York Mayor Bill de Blasio and the City of New York Department of Transportation to provide free bicycle-share membership for critical workers. Initially, the Citi Bike Critical Workforce Membership Program provided free 30-day Citi Bike memberships to New Yorkers healthcare providers, transit employees and first other responders. The program was expanded to provide one year Citi Bike Annual Memberships, as opposed to one month memberships through funding from Citi and Mastercard.
In addition, Lyft further enhanced bike cleaning protocol, such as adding Citi Bike valet services -- including associates who sanitize bikes as they are docked -- to high ridership stations near major hospitals