Amazon needed to ensure that employees could get to work during the virus and help ease recruitment and retention pressures. Zeelo took over a former route of Amazon that stopped due to the virus. Using tech, physical distancing, and thorough sanitising procedures, Zeelo was able to run 'key worker service' home-to-work commute solution to ensure employees could get safely to and from the Amazon Tilbury site.
Lessons learned
Features in Zeelo's safe coronavirus transportation solution include:
Tech-enabled: Capping of number of passengers, allowing physical distancing on-board; Contact tracing; Virtual bus stops closer to pickoff/drop off (home); Electronic ticketing and contactless ticket purchase and boarding; In-app reporting of breach of processes and procedures (wearing mask, distancing etc.)
Physical: Disinfection between riders; Protective equipment for drivers; Physical blockers to ensure physical distancing